Food & Retail
Northfield Bakeries
Northfield runs six family-owned bakeries. Sales were strong, but the owners were working harder every year and taking home less.
Services
Pricing, Operations
Timeline
9 months
Result
Margin up 11 points
Challenge
Costs had risen faster than prices for three years. Nobody could say which products made money, and every decision went through the two owners.
Solution
We costed every product, cut the range by a quarter, and raised prices where customers would barely notice. Then we gave each shop manager a simple weekly scorecard.
Outcome
Margin rose 11 points in nine months. The owners now take a full day off each week, and the shop managers run their own numbers.
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